Privacy Policy

PRIVACY POLICY

This privacy policy sets out how Wheelworks Ltd uses and protects any information that you give Wheelworks Ltd when you use this website. Wheelworks Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Wheelworks Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

We collect information about you for two reasons: firstly, to process your order and secondly to provide you with the best service possible. We will not email you in the future unless you have given us consent. We will give you the chance to refuse any marketing email from us in the future.

What information we collect

When you use the Wheelworks B2B website, we may collect the following information:

• Name
• Contact information such as address, Phone Number, Email Address
• Credit/Debit card details (First 6 and last 4 digits of the credit card number in accordance with PCI Compliance)
• Demographic information such as postcode, preferences and interests
• Other information relevant to customer surveys and/or offers

Some of this information is already stored on our internal systems and our website simply verifies you as a customer of Wheelworks. We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by logging into Wheelworks B2B or emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information that we hold will be held securely in accordance with our internal security policy and the law. We will not transfer or sell your information. We may use technology to track the patterns of behaviour of visitors to our site. If you have any questions/comments about privacy, you should email us.

What we do with the information we gather

We use this information to process your order/s and provide you with a better service; and in particular for the following reasons:

• To process and fulfil your order
• To notify you of the status of your request / order
• To send newsletters and details of offers and promotions in which we believe you will be interested. As per Anti-Spam legislation, you have the right to unsubscribe at any time
• To perform other general marketing, market research and promotional activities focused on our products and services
• To help us learn who is using the site, and how
• To improve the design and content of the Wheelworks B2B website
• To improve our products and services.

Your Consent

By submitting information to Wheelworks you consent to the collection and use of this information by Wheelworks and its Service Provider (if any). If we decide to change our Privacy Policy, we will post those changes on this page so that you are aware of what information we collect, how we use it and under what circumstances we disclose it.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by calling or emailing us. Contact details are on the Contact Us page on this website. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to:

Wheelworks Ltd
218b Willis Street
Te Aro
Wellington 6011
New Zealand

Phone: +64 4 387 3592

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Data Security

We have designed our site to protect the information we collect online from unauthorised access. We safeguard your private information by implementing the appropriate physical, electronic and managerial procedure necessary to protect your privacy.

Wheelworks strives to protect your personal information during its transmission. Customer account information provided through this site is held in a secure server environment behind Wheelworks firewalls.

Wheelworks secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including your name and address so that it cannot be read as it travels over the Internet. However, while Wheelworks maintains high standards in protecting your security, no transmission over the Internet or storage of information on servers connected to the Internet can be guaranteed to be absolutely secure.

All details are kept within an SSL secured platform and all transactions take place directly with a secured payment gateway.

To further protect your security, we also take the reasonable steps to verify your identity before granting access to your personal profile or making data changes. We are committed to protecting your privacy and have security measures in place to prevent unauthorised access to and disclosure of your personal information.

Please note that for your security we may ask for identification on credit card purchases for high value transactions.

Improving our Service

Wheelworks does not sell, trade or rent your personal information to others. To better tailor our services to our customers' needs, we use non-identifying and aggregate information to help us make decisions on how to improve Wheelworks. We may also share this generic information with our advertisers and other interested, reputable parties with whom we have established a formal business relationship. For example, we may tell advertisers which areas of the site have received the most customer traffic overall, or more specifically, how many customer types have visited certain pages. However, we do not disclose the identifying information of individual customers with advertisers. We also do not use or share the personally identifiable information submitted to us by any other means without providing our customers the choice to opt-out or otherwise bar such unrelated uses.

Cookies

Cookies are pieces of information left in the settings of your web browser to identify your computer to a website when you return. Whenever a website welcomes you and tailors data to your specifications, it is reading a cookie left in your browser and identifying information you may have registered during previous visits, such as your viewing preferences.

International Privacy

The above privacy statement may not be applicable in all countries of Wheelworks visitors or registered community users, as security policies may vary according to the individual Internet laws in each host country.

Copyright

Unless otherwise stated, all rights, including copyright, in the content of these Wheelworks web pages are owned and controlled for these purposes by Wheelworks.

In accessing Wheelworks B2B website, you agree that you may only download the content for your own individual and non-commercial use.

You are not permitted to copy, broadcast, download, store, transmit, show or play in public, adapt or change in any way the content of these Wheelworks pages for any other purpose whatsoever, in any medium, without the prior written permission of Wheelworks.

Feel free to use small quotes as long as you acknowledge our site and provide a link back to the original source.